cw

codeofwhisper

Copilot

Ready

CUSTOMER SUPPORT

Ready when you are.

Copilot stays completely quiet until you start a call.

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No call is activeMicrophone and call audio are not being captured.

Today’s workspace

Calls—

Minutes assisted—

Your call history and learning features appear here when enabled for your plan.

LIVE CALL

Copilot is assisting

00:00

Conversation context is being maintained

NEXT STEP

Ask what outcome the customer needs.

Keep the question open and let the customer describe the issue in their own words.

TALKING POINT

Confirm the key detail before proposing a solution.

“Just to make sure I have this right…”

WARNING

Avoid promising a resolution time you cannot verify.

Use the current company policy or state that you need to check.

Audio adapter active

CONTEXT

Customer

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No customer selectedSelect a customer when you need previous information.

Call facts

No additional facts added.

Listening only during this active call

END CALL

End and process call?

Audio capture will stop immediately. Copilot will then prepare the post-call record.